Article

September 11, 2017 | 1 min read

DNS configuration is preventing you from presenting content

It looks like the file is not automatically updating after DNS changes. Some users will get the following error: You can solve this by deleting the "EndpointConfiguratation.cache"

It looks like the file is not automatically updating after DNS changes. Some users will get the following error:

You can solve this by deleting the “EndpointConfiguratation.cache” file.

  • Sign out of Skype for Business
  • Click File Exit
  • Open File Explorer
  • Go to “C:/Users//AppData/Local/Microsoft/Office/16.0/Lync/sip_@sipdomain.com”
  • Select File: EndpointConfiguratation.cache and delete it.
  • Launch Skype for Business client and sign in.

When you have a older version of Office running change the 16.0 to 15.0 or 14.0

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