Erwin Bierens

Knowledge is Power

MDEP and AOSP: The Next Step in Teams Devices Management

The first implementation of Microsoft Device Enrollment Platform (MDEP) for a Microsoft Teams device is now live! Jabra’s Panacast 50 VBS, part of Value Pack 3 Firmware 6.5.0, is officially leveraging MDEP with Android Open Source Project (AOSP) management. More OEMs are rolling out AOSP-supported firmware, and the transition is in full swing.

The Shift from Device Administrator to AOSP

Previously, Teams devices were managed through Teams Admin Center (TAC) and Intune using Android Device Administrator, a legacy method now deprecated for Google Mobile Services (GMS)-based devices as of December 2024. Non-GMS-based devices, such as Teams Phones, Panels, and Teams Rooms on Android, have continued using Device Administrator, but Microsoft is now transitioning these to AOSP.

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Creating a Structured Communication Framework in Microsoft Teams

Microsoft Teams is a powerful collaboration tool, but without structure, it can quickly become overwhelming. Unstructured communication leads to inefficiencies, missed messages, and confusion among team members. A well-defined communication guideline helps streamline workflows, maintain professionalism, and ensure productivity.

Microsoft Designer AI image

The Challenges of Unstructured Communication

Many organizations adopt Microsoft Teams without setting clear communication rules, leading to several issues:

  • Information Overload: Constant messages, notifications, and file uploads make it difficult to locate important details, leading to missed deadlines and frustration.
  • Unclear Expectations: Employees may not know the expected response times, proper communication channels, or when to escalate an issue.
  • Scattered Conversations: Important discussions become buried in chat threads, making it difficult to track progress and retrieve critical information.
  • Meeting Fatigue: Without clear guidelines, employees may be added to unnecessary meetings that could have been handled through chat or email, reducing productivity.

Why Your Organization Needs Communication Guidelines

A structured approach to Microsoft Teams communication ensures clarity and efficiency. Key benefits include:

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Manage Direct Routing Numbers in Teams Admin Center

Have you ever wanted to access your Direct Routing numbers directly in the Teams Admin Center? Well, according to a Message Center update, this long-awaited feature is set to roll out by February 2025.

What’s Changing?

With the introduction of Direct Routing Inventory Management, Microsoft is making it easier for Teams administrators to manage their Direct Routing numbers. Previously, tracking these numbers often involved using SharePoint lists, Excel spreadsheets, or, in some cases, no organized system at all.

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What’s New in Microsoft Teams - Januari 2025

In today’s hybrid work environment, seamless communication and collaboration are more important than ever. Microsoft Teams plays a central role in keeping organizations connected, with its powerful calling and meeting room capabilities designed to enhance productivity and streamline workflows.

This blog will keep you up to date on the latest Teams Calling features, best practices for meeting room setups, and insights into how businesses can leverage these tools to improve efficiency. Whether you’re an IT admin optimizing your organization’s call flow, a frontline worker managing high call volumes, or a business leader looking for better collaboration solutions, this series will cover everything you need to stay ahead.

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What’s New in Microsoft Teams - November 2024 (Ignite)

In today’s hybrid work environment, seamless communication and collaboration are more important than ever. Microsoft Teams plays a central role in keeping organizations connected, with its powerful calling and meeting room capabilities designed to enhance productivity and streamline workflows.

This blog will keep you up to date on the latest Teams Calling features, best practices for meeting room setups, and insights into how businesses can leverage these tools to improve efficiency. Whether you’re an IT admin optimizing your organization’s call flow, a frontline worker managing high call volumes, or a business leader looking for better collaboration solutions, this series will cover everything you need to stay ahead.

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What’s New in Microsoft Teams - October 2024

In today’s hybrid work environment, seamless communication and collaboration are more important than ever. Microsoft Teams plays a central role in keeping organizations connected, with its powerful calling and meeting room capabilities designed to enhance productivity and streamline workflows.

This blog will keep you up to date on the latest Teams Calling features, best practices for meeting room setups, and insights into how businesses can leverage these tools to improve efficiency. Whether you’re an IT admin optimizing your organization’s call flow, a frontline worker managing high call volumes, or a business leader looking for better collaboration solutions, this series will cover everything you need to stay ahead.

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What’s New in Microsoft Teams - August 2024

In today’s hybrid work environment, seamless communication and collaboration are more important than ever. Microsoft Teams plays a central role in keeping organizations connected, with its powerful calling and meeting room capabilities designed to enhance productivity and streamline workflows.

This blog will keep you up to date on the latest Teams Calling features, best practices for meeting room setups, and insights into how businesses can leverage these tools to improve efficiency. Whether you’re an IT admin optimizing your organization’s call flow, a frontline worker managing high call volumes, or a business leader looking for better collaboration solutions, this series will cover everything you need to stay ahead.

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